AI-Power your business with our Virtual Assistant solution
Cut costs, streamline support, and never miss a customer request—24/7, every day of the year.
Why Choose Our AI Powered VA?
Cost-Efficient
Replace expensive after-hours staffing with a smart, scalable solution.
No Long-Term Lock-Ins
First month free, cancel anytime.
Always On, Always Ready
No sick days, holidays, or weekends. Always ready to assist!
Industry-Savvy
Trained on your business FAQs and workflows.
How It Works
Try It Out Now!
Call 90001664 to experience it firsthand. “chat about your Panasonic telephone system issues, NBN or fibre options / issues , or throw in a fun weather query or what ever else you wish to discuss ..
The VA is also available as an optional add-on to our Cloud PABX systems, designed to elevate your business communication !
MEET EMMA YOUR AI POWERED
24/7 ASSISTANT
No holidays, no sick days, and no lunch breaks—Emma is always on duty. Plus, she’s trained to understand your business and equipped with a wide range of general knowledge. All this, at a fraction of the cost of hiring a staff member!
After every call, you’ll receive a detailed email with a transcription and recording of the conversation.
Want to see Emma in action? Start your free trial today! Whether it’s answering questions, onboarding, or even tech training, Emma handles it all with patience and precision. Whatever your industry, she’s ready to learn and deliver exceptional support tailored to your needs.
Virtual receptionist services help businesses manage incoming calls efficiently without maintaining an in-house reception team. Calls are answered professionally, routed to the correct department and handled according to business preferences.
This solution improves customer service while ensuring businesses never miss important calls.
MEET EMMA YOUR VIRTUAL AI ASSISTANT
Let’s have a friendly chat!
Frequently asked questions
Who can answer my business calls professionally when I'm not able to pick up?
CT Agency’s virtual receptionist service answers business calls for companies across Australia when staff are unavailable, greeting callers professionally and taking messages or transferring urgent calls. Sydney small businesses use this so no enquiry goes to voicemail, even during busy periods or after hours.
Where can I find out how much a virtual receptionist service costs per month?
CT Agency prices its virtual receptionist for Australian businesses based on expected call volume rather than a flat fee, so a Sydney small business only pays for what it actually uses. This tends to work out cheaper than a part-time reception hire once wages and overhead are factored in.
How does a virtual assistant stop a business from losing enquiries to missed calls?
CT Agency’s virtual assistant picks up calls that would otherwise go unanswered, so Australian businesses stop losing enquiries to a ringing phone. Sydney companies estimate that a large share of missed calls never call back, which is exactly the gap this service is designed to close for them.
Is there a service that covers phone calls outside normal business hours?
CT Agency’s virtual receptionist covers after-hours calls for Australian businesses, taking messages or handling urgent requests based on rules set by each client. Sydney trades and healthcare businesses often rely on this overnight and on weekends, when a call missed can mean losing the job to a competitor.