UNIFIED COMMUNICATION TAILORED FOR YOUR BUSINESS
Why Customers Choose Us?
Australia’s Most Trusted Small Business Telco
100% Australian Owned And Operated
24/7 Aussie-Based Support
5 Stars From Google Reviews
Brands we work with
Save Money And Make Communication Easy
unbiased turn-key solution provider
PRINTERS & COPIERS
SECURITY CAMERAS
NBN & FIBRE
PHONE SYSTEMS
Why Businesses Choose Voice over Internet Protocol (VoIP) to improve workflow
Cost Saving
VoIP, as internet-based technology, provides more affordable rates for both local and international calls when compared to traditional phone services.
Integration
Get Custom Services and Products that aid your business daily operations, connect with your customers with smooth communication
Scalability
Get Custom Services and Products that aid your business daily operations, connect with your customers with smooth communication
Multifunctionality
Get Custom Services and Products that aid your business daily operations, connect with your customers with smooth communication
Feature-Rich
Get Custom Services and Products that aid your business daily operations, connect with your customers with smooth communication
Centralised Management
Get Custom Services and Products that aid your business daily operations, connect with your customers with smooth communication
WORK ON ANY DEVICE ANY WHERE
Embrace the future of communication with C.T. Agency’s Australia’s versatile phone system. Our cutting-edge solution empowers you to connect seamlessly from any device, be it physical handsets, mobile phones, or computer applications. Whether you’re working from the comfort of your home, stationed at the office, or on the move, all you need is an internet connection to tap into our robust system.
All Your Favourite Features At The Click Of A Button, On Any Device
With C.T. Agency’s innovative solution, you’re not only receiving a phone system; you’re gaining access to a range of powerful features, all available from your computer or mobile device, including:
- Easily manage calls: Answer, park, and transfer calls effortlessly, regardless of your location.
- Simplify communication: Use 1-click dialing and conferencing for streamlined communication.
- Â Keep track of conversations: Utilize call recording to monitor important discussions for review and compliance purposes.
- Access company speed dials: Connect quickly with your team or clients without any interruptions.
And that’s just the beginning. Explore further and uncover a wealth of possibilities with C.T. Agency.
OUR SUCCESS STORIES
Frequently asked questions
What is a small business phone system?
A small business phone system is a telecommunications solution designed specifically for businesses with fewer employees or locations. It provides features like voicemail, call forwarding, and multiple line functionalities to enhance communication within the company and with clients.
How does a VOIP phone system differ from a traditional phone system?
A VoIP (Voice over Internet Protocol) phone system uses the internet to transmit voice calls, while traditional phone systems use landlines or cellular networks. VoIP systems often offer more flexibility, scalability, and features at a lower cost than traditional systems.
Can I keep my existing phone number when switching to a phone system?
Certainly! Many service providers allow businesses to keep their current phone numbers when switching to a new phone system, thanks to number portability.
How can a small business phone system enhance my company?
A small business phone system can enhance communication, improve customer service, offer scalability as your business grows, and often comes with features like call analytics, conferencing, and integration with other business tools.
Does it cost a lot to establish a phone system for my small business?
The expense of establishing a phone system fluctuates depending on the system type, needed features, and user count. Yet, thanks to cloud-based and VoIP solutions, numerous budget-friendly choices exist for small businesses.
How safe is a VOIP phone system?
Contemporary VoIP phone systems offer various security measures, like encryption, secure voice protocols, and frequent security updates. Yet, as with any internet-connected system, it’s crucial to adhere to best practices such as using strong passwords and updating software regularly for optimal security.